Privacy Policy

Data protection and privacy policy in accordance with GDPR.

1. An Overview of Data Protection

General Information

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit this website. The term "personal data" comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration below.

Data Recording on this Website

Who is the responsible party for the recording of data on this website (i.e., the "controller")?
The data on this website is processed by the operator of the website, whose contact information is available under section "Information about the responsible party" in this Privacy Policy.

How do we record your data?
We collect your data as a result of your sharing of your data with us. This may, for instance, be information you enter into our contact form or appointment booking form (product demo / technical support). Other data shall be recorded by our IT systems automatically when you visit the website (e.g., web browser, operating system, or time the page was accessed).

What are the purposes we use your data for?
A portion of the information is generated to guarantee the error-free provision of the website. Other data is used to process your inquiries, schedule appointments, and carry out pre-contractual consultations and contractual obligations.

2. Information about the Responsible Party (Controller)

The data processing controller on this website is:

WindSoftTech GmbH
Managing Director: Ihsani Sahbaz
Wingertsheide 13
51427 Bergisch Gladbach, Germany
Phone: +49 2202 7059900
E-Mail: info@iss-pos.de

3. General Information and Mandatory Information

Storage Duration

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for which it was collected no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons cease to apply.

Legal Basis for Data Processing

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR. If your data is required for the fulfillment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, if required to fulfill a legal obligation, we process your data on the basis of Art. 6(1)(c) GDPR, or on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR.

SSL and/or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as purchase orders, appointment bookings, or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption program. When SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

4. Recording of Data on this Website

Server Log Files

The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises:

  • The type and version of browser used
  • The used operating system
  • Referrer URL
  • The hostname of the accessing computer
  • The time of the server inquiry
  • The IP address

This data is not merged with other data sources. This data is recorded on the basis of Art. 6(1)(f) GDPR. The operator of the website has a legitimate interest in the technically error-free depiction and the optimization of the operator’s website.

Cookies

Our website uses technically necessary cookies (such as session cookies for language selection and form security). They do not cause any damage to your device and do not contain viruses. Session cookies are automatically deleted at the end of your visit. The use of technically necessary cookies is based on Art. 6(1)(f) GDPR.

Contact Form, Appointment Booking & Inquiries by E-Mail, Telephone or WhatsApp

If you contact us via our contact form, appointment booking form (for product demos or technical service), e-mail, telephone, or WhatsApp, your request including all resulting personal data (name, company, e-mail address, phone number, preferred date/time, subject) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent.

The processing of these data is based on Art. 6(1)(b) GDPR if your request is related to the execution of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR).

5. Your Rights under the GDPR

Within the scope of the applicable statutory provisions, you have the right at any time to:

  • Right of Access (Art. 15 GDPR):Request information free of charge about your stored personal data, its origin, recipients, and the purpose of data processing.
  • Right to Rectification (Art. 16 GDPR):Demand the immediate correction of inaccurate personal data or completion of your stored personal data.
  • Right to Erasure (Art. 17 GDPR):Request the deletion of your personal data stored with us, provided no statutory retention requirements conflict with this.
  • Right to Restriction of Processing (Art. 18 GDPR):Demand the restriction of the processing of your personal data under statutory conditions.
  • Right to Data Portability (Art. 20 GDPR):Receive the data we process automatically on the basis of your consent or in fulfillment of a contract in a common, machine-readable format.
  • Right to Object (Art. 21 GDPR) & Revocation of Consent (Art. 7(3) GDPR):Revoke any given consent at any time with future effect and object to the processing of your data.
  • Right to Lodge a Complaint (Art. 77 GDPR):Lodge a complaint with the competent data protection supervisory authority.
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